Licensed Independent Clinical Social Worker (LICSW) Practice Exam

When a social worker has direct knowledge of a social work colleague's impairment that interferes with effective practice, the social worker should FIRST:

Consult with that colleague when feasible and assist the colleague in taking remedial action

Design a short-term intervention to stabilize the situation

Report the situation to the social work licensing board

Notify the agency director so that employee assistance services can be accessed

When a colleague’s impairment threatens effective practice, protecting clients and getting help in place for the colleague is the immediate priority. Notify the agency director so that employee assistance services can be accessed and a formal remediation plan can be activated. The director is responsible for coordinating internal processes, ensuring client safety, and mobilizing resources like EAP, supervision, or temporary mentoring. This uses established organizational protocols to address the situation ethically and with accountability, rather than relying on informal conversations that may not be sufficient or appropriate. Offering support to the colleague remains important, but it should occur within the formal process so confidentiality and proper steps are followed. If impairment persists or client safety remains at risk despite the agency’s intervention, escalation to licensing authorities may be the next necessary step.